Privacy Policy

At TransAI ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], use our mobile applications, or purchase products and services from us. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

a. Personal Identification Information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

b. Payment Information:

Credit card details or other payment information (processed securely by third-party payment providers)

c. Usage Information:

  • IP address
  • Browser type and version
  • Device type and information
  • Pages visited on our website
  • Time and date of visits
  • Referring/exit pages
  • Information collected through cookies or similar tracking technologies

d. App Usage Data:

If you use our mobile applications, we may collect additional information including device model, operating system version, and app usage patterns.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To process orders and provide products and services that you request.
  • To send you promotional emails or newsletters about new products, services, or offers (only if you have opted in to receive such communications).
  • To improve our website and applications, personalize your experience, and analyze usage trends.
  • To process payments and manage your subscription, if applicable.
  • To respond to inquiries or customer service requests.
  • To comply with legal obligations and enforce our policies and terms.

3. How We Share Your Information

We may share your personal information in the following situations:

Service Providers: We may share your information with third-party companies that provide services such as payment processing, order fulfillment, data hosting, marketing services, and customer support. These third parties are obligated to protect your information and use it only to perform the services we request.

Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and remember user preferences. You can disable cookies through your browser settings, but this may limit your ability to use some features of our site.

6. Third-Party Links

Our website and apps may contain links to other websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review their privacy policies when you visit these sites.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so that we can delete it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
    Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving promotional emails or newsletters at any time by following the unsubscribe link in the emails or contacting us directly.

To exercise these rights or if you have any questions or concerns about your privacy, please contact us at support@transai.ai.

9. International Transfers

If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer of your personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@transai.ai.